The need for business transformation for telecom service providers has never been
greater than before. With a rapidly changing business landscape in telecom services,
it is necessary for service providers today to establish their brand as the best
in the market and at the same time transform their systems to support and launch
new services continuously across multiple channels of communication.
In this competitive landscape, Xavient is helping telecom providers gain new agility
in responding to change, with a communication practice that blends industry knowledge,
targeted services, technology and functional expertise with a proven global delivery
model. At Xavient, we take a holistic approach and a long-term view toward the industries
we serve, considering both current and future needs. Service offerings in the telecommunication
space include: domain focused consultancy services, network management, business/operational
support, billing and customer care, CRM, and customized software development. We
also offer mature business practices such as Business Process Management and Business
Intelligence. The telecom domain is a key focus area for Xavient. In the last several
years we have worked with telecom majors across the globe. Xavient has the ability
and expertise to quickly and efficiently catalyze the process of provisioning performance
evaluation and quality control services for telecom carriers and equipment vendors
alike.
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Xavient’s goal is to provide our clients with a competitive advantage by reducing
both time-to-market for new services and overall cost of engagement (COE); therefore,
we utilize the Iterative Offshore Delivery Model (IODM). By employing an Onsite-Offshore
delivery framework and around-the-clock application development, Xavient provides
telecommunication organizations with tremendous cost savings and rapid project turnaround
times. We offer a comprehensive set of services along the entire Consult - Design
- Build - Operate - Maintain value chain. Our highly skilled workforce in India
and the US are well versed in the latest tools, technologies, and methodologies
to ensure smooth engagement and increased value creation for our customers. We also
utilize a unique shadow staffing and mentoring program to reduce employee turnover
and increase program quality and team stability. For over six years, Xavient has
been delivering cost saving, growth stimulating technology-based business solutions
to organizations worldwide with a proven track record of on-time, on-budget solutions.
Xavient is dedicated to supporting and serving the telecommunication industry with
the highest quality, most cost effective services and solutions possible.
The current focal points in the global telecommunication industry are business/operational
support systems and software services that enable organizations to more effectively
bundle high-speed data, telephony, TV and wireless – often referred to as the “Quadruple
Play”. As the fixed and mobile worlds of information, communications and entertainment
(ICE) converge to form an even broader digital landscape, companies who are fully
capable of seamlessly packaging wireless, high-speed Internet, VoIP and television
will reap significant rewards. By focusing on these future trends and further expanding
our offering of IT and business/operational support services, Xavient is helping
to position communications service providers (CSPs) to take full advantage of the
inevitable complete integration of ICE. Xavient continues to press forward by exploring
emerging next generation technologies and building solutions and offerings to help
our clients retain their competitive edge in future markets.
Xavient’s telecom domain expertise and software services encompass a gamut of Business
and Operational Support System in the wireline and wireless environment.Xavient
is unique in the industry with a telecommunications consulting practice offering
advisory services and demonstrating thought leadership based on extensive practical
experience. With its emphasis on deep domain knowledge across OSS/BSS, technology
expertise and a proven global delivery model, Xavient is able to manage and deliver
on industry metrics towards our telecom clients success.
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Xavient’s service offering in BSS OSS (Business and Operational System) includes:
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IT Consulting.
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Implementation of Business and Operational Support systems.
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System Integration Services.
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Application Management.
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Management of infrastructure/facilities management.
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24X7 Production Support.
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Xavient combines its expertise in technology with a profound understanding of the
telecommunications industry, to provide innovative solutions and versatile support
systems to network operators, service providers, telecom & datacom equipment vendors,
and product companies, enabling them to offer competitive and value-added services
to customers, reduce the response time and billing operation’s cost, maximize revenue,
and most importantly, improve customer relationships.
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