Enterprise Application Integration/Middleware Solutions are most critical piece of the IT Architecture eco-system. All enterprise solutions and custom business applications come together using the EAI solution. The dynamic business requires changes in applications and subsequent changes in the EAI. These facts make EAI very crucial and sensitive as well. The health of EAI impacts all business processes.

Xavient EAI services aim at seamless integration, reliability and scalability of middleware environment. EAI Support teams at Xavient leverage the experience and capability of Xavient’s EAI Solutions Development Team. Xavient’s Support and Solutions teams have proven success and deep expertise supporting the Middleware Environments of Tier1 Communication Players. Xavient has designed developed various Preventive and Diagnostic Tools for EAI environments that have considerably improved the uptime and performance of EAI implementations.

Middleware Environment Support

• COTS and In-House developed EAI Support
• Proven Success in supporting TIBCO, webMethods, BEA, Vitria and SeeBeyond
• Monitoring of Environment including
• Request-Response cycles, Message Broker, Adapters etc
• Monitoring Logs, ensuring Guaranteed Transactions
• Scheduled Jobs & Running Health Checks
• End User Trouble Tickets and Service Requests
• Incident Management – Reporting, Diagnosis, Resolution
• Problem Management – Root Cause Analysis, Permanent Resolution, Knowledge Management

Middleware Administration and Configuration Support

• Architecture/Design Assessment & Roadmap
• Environment Configuration Management
• Performance Tuning
• Release and Deployment & Post Deployment Support
• Tier 3 Support