Finance Monthly recently spoke with Rajeev Tandon, CEO of Xavient Digital – powered by TELUS International, about how future competitiveness will be determined by those who make digital evolution a part of their core DNA to continuously adapt ahead of their competitors.
Getting ahead in the IT game can seem like a never-ending process, as you have to juggle general management needs alongside helping keep your organization stable and growing — and there's never enough time to tackle everything.
Artificial intelligence has already started to touch human lives greatly. It is impacting various different aspects of human life starting from programmatic ad targeting, to chat bots, to algorithmic trading or even market analysis and data mining. However, the majority of its application at present is being utilized by the organizations who have larger pockets to expend.
User Interface is also not unmoved by artificial intelligence. AI is already taking larger roles in user experience across various interactions. What used to be a dumb machine is getting smarter and smarter!
Technology doesn’t take time to grow into a mammoth money churning enterprise, and the evolution of apps signifies that. Although the app revolution only started a few years ago, this technological marvel has vastly gained grounds, with no signs of slowing down. With the rapid acclimatization of smartphones into our daily lives, organizations are constantly faced with opportunities to radically change how services/ products are developed, delivered and accessed. And hence, newer apps are continuously being developed to facilitate this competition. Amongst all the markets of profitability, India is rising by leaps and bounds.
Open source license states – anyone can study, change and distribute the software for any purpose. And since coders are free to play with and update that software, innovation and rapid development happens naturally and quite often too.
Open source does not mean just making source code public, but it’s an invitation to people in the community sharing the same vision as the application does. Community collective contribution increases the rate of development assisted by peer reviews.
Unlike closed proprietary software, OSS can be altered and extended by any developer familiar with the source code. This grants organizations freedom from “vendor lock-in” and assures long-term viability.
Competition for customers is as fierce as ever. Just ask the wireless service providers like T-Mobile and Verizon Wireless. Or the smart phone manufacturers like Apple and Samsung. Or rideshare companies like Uber and Lyft. Or big box retailers like Target and Kohl’s.
Every industry has its unique challenges. Among cable and telecommunications companies, the number of competitors and types of companies offering services is expanding just about every day; in the banking industry, firms battle for customers with the latest digital services; and in retail, brick and mortar retailers, ecommerce-only retailers and even ecommerce retail aggregators (think jet.com and amazon.com) are fiercely competing for consumers.
Until the turn of 20th century, there were three types of lies ‘Lies, Damned lies, and Statistics’. From Mark Twain and A Disraeli to Sir Charles Went worth Dilke and Robert Giffen, this was a colloquial saying, even among the rich and the opulent. But the dawn of 21st century seems to have reversed this saying into ‘Truth, Damn Truth and Statistics’. Thanks to big data and AI assisted analytics, the growing skepticism ‘Nothing is predictable here’ and the breath taking degree of ignorance has slowly started fading away.In my experience, this is becoming true for media/telecom clients who are bent on arresting their customer churns and building ‘true lift’ models.
Computer industry is approaching a formidable obstacle course where anyone wishing to drive advances in computing technology must carefully negotiate several segments of computing. Consumers want improved battery life, size, and weight for their laptops, tablets, and smartphones. Likewise, data center power demands and cooling costs continue to rise. At the same time, we constantly demand rise in performance to enable compelling new user experiences. We want to access our devices through more natural interfaces (speech and gesture), and we also want these devices to manage the ever-expanding volumes of data (home movies, pictures, and a world of content available in the cloud).
India is one of the biggest users and contributors to Open Source technology. It has evolved manifolds from being just a cost-efficient alternative technology of proprietary technology to an imperative technology in Government of India’s flagship programme- Digital India.
It is true that the revolution of digital transformation which has currently created ripples in the entire nation is one of the major drivers to the growth of Open Source. The Government of India has encouraged the adoption of this technology in the Digital India initiative and this has further encouraged the CIOs of enterprises and other government organizations to make a move towards this technology.
Xavient Information Systems recently bagged two gold awards at the prestigious 12th Annual 2017 IT World Awards. The Information Technology Industry’s coveted companies and Award Winners were honoured at the 2017 SVUS Red Carpet Awards Ceremony Dinner in San Francisco on June 26, 2017. Xavient received the first gold in the ‘Best Products and Services- Business Intelligence and Analytics’ category for their Real Time Deep Learning Customer Interaction Engine v2.035. The second gold was awarded in the Most Innovative IT Software, Network Management category, for its Network Configuration Management Platform XNCM v3.75.
One of the biggest sources of frustration to many people is computer viruses, and for the past few weeks this is a great source of fear too in the form of loss of money or valuable documents.
The aim behind most of the technologies developed by human beings, is plain ease of life, but when you look at them closely, you always find two faces to them, one that makes your life heaven and another that would make it hell. Like nuclear technology when used in reactors to generate power is a blessing with an infinite source of energy, without disturbing natural resources too much. But on the other hand it could become an end game for the human civilization, if used in a nuclear bomb.
With dwindling differentiation among competitors in many industries, a growing number of marketers have realized they need to refine their strategy to transform their businesses into real-time and predictive enterprises by using AI/machine learning technologies to deliver consistent experiences across all customer touch points.
Marketers will more closely align with the CIO and IT department in order to ensure the company's IT architecture can capture digital footprints. This will allow for the study of customer behaviour patterns and other current events (like weather) in real-time time in order to fuel smart recommendation engines.
IT industry is in midst of a storm these days. This sector was a favourite among employment seekers but business stagnation has triggered layoffs for thousands of employees from different companies.
This is a rather visible face of business challenges but even other forms like taking unexpected pay cuts, dismal annual appraisals, slashing business leisure expenses, chopping off unnecessary team outings have become a prevalent practice too. And all this points to doubts regarding the growth prospects of this sector and also employment that it can generate, now and in the times to come.
The Goods and Services Tax(GST) is arguably the most talked about fiscal reform in recent times and now that we are on the brink of this transition, it is all that the businesses in India are discussing about.
.NET Core 1.0 was released about a year back. It initiated exciting changes in the .NET world and is expected to have even bigger implications on Microsoft’s development ecosystem for years to come. The idea behind this is to develop a cross-platform software as easy and modular as something like Node.js.
What are the main ways AI/machine learning will impact marketers and their work in the next year or two?
With dwindling differentiation among competitors in many industries, a growing number of marketers have realized they need to refine their strategy to transform their businesses into real-time and predictive enterprises by using AI/machine learning technologies to deliver consistent experiences across all customer touchpoints.
The importance of artificial intelligence (AI) has been vouched for since the 1950s. Yet, it’s only within the last five years that a great buzz has been generated, owing to its allegiance to ‘deep learning’. This is where artificial systems imbibe information and in turn attune themselves to ‘learn’ by repeatedly working through large numbers of similar parameters. The constant feeding of ‘similar set programs’ built, what can be referred to, as intuitive framework. What insight is dawning upon us is that we are witnessing an upwards trend in the number of things happening within artificial systems; with increasing levels of capabilities.
Big Data technologies have significantly impacted the technology roadmap of many solution and product companies. To being with, let’s talk about a few major developments. Software licenses or vendor lock in: Most of the big data technologies fall under the umbrella of open source or ASF, Apache Software Foundation and open source model challenging the traditional software companies.
Internet is one of the principal conceptions of contemporary era, having the capacity to churn valuable data out of everyday objects. Internet’s most pertinent contribution for enhancement of lifestyle of mankind is through the inclusion of IoT. Internet of Things (IoT) can be classified as an ecosystem of corporeal objects connected through the power of internet. The core in IoT lies in devices that have been assigned an IP address and have the ability to assemble and broadcast data through a set of pre- determined programs, devoid of manual assistance. The embedded technology in the objects helps them to interact with consumers on both internal and external basis, positively influencing the decision making process.
Consumers may be tuning more towards over the top (OTT) video content, but the diverse set of content options and flexible options is driving ongoing customer churn.
Xavient Information Systems, an IT consulting and software services company, estimates that the churn rate for OTT is higher than traditional video services.
Unlike a traditional video service from a cable provider, a consumer does not have to lock themselves into a long-term contract or rent equipment like a set top box (STB).
“Churn rate for OTT has been significantly higher than traditional broadcast and on-demand operators,” said Bob Hallahan, VP of technology at Xavient Information Systems, in an interview with FierceOnlineVideo. “Of course, that’s due to the flexible nature of the packages, services, billing and promotion campaigns are structured.”
Retailers, it seems, have long made information technology investments to tell them what happened — what sold and how many; what products were popular in specific regions; and where additional products needed to be shipped to keep the shelves filled. Now, major retailers are leading the charge in creating information technology systems to tell them what will happen, so they can be better aligned with the customer and take advantage of trends as they happen.
And it’s expected that as these predictive analytic systems become more commonplace among major retailers that the technology will soon make its way to the mid-sized and even smaller retailers.
In the never-ending quest to reduce churn, cable operators are turning to predictive analytics not just to anticipate network concerns, but also to look at subscriber activity. By tracking data related to an individual customer, particularly those who have a history of churning, a cable operator can take preventive measures to decrease the likelihood that the customer will churn again.
"Algorithms can run real time, looking for indicators or symptoms of problems or potential problems. They draw on historical trends and what (customers) are saying (or doing) right now," said Bob Hallahan, VP, solutions architecture, at Xavient Information Systems.
Fourth industrial revolution is almost upon us and its effects have started to bring a radical shift in the ways businesses operate. This era of emergence will be characterized by advancements in the fields of artificial intelligence, biometrics, nanotechnology, quantum computing, internet of things and 3D printing, working in collaboration to process volumes of data at unprecedented speeds.
Today, organisations are progressively undergoing a phase of digital transformation which is promising enough to reshape any business model. This trend is prominently visible in the HR division, where personnel are regularly adapting and engaging with the new-age novelties to ensure smooth communication both, internal and external.
Neustar, Inc. (NYSE: NSR), a trusted, neutral provider of real-time information services, and Xavient, Inc., a global IT consulting and software services firm, today announced a preferred systems integrator agreement to deliver bundled and expanded solutions to customers of both companies.
AI has integrated almost every aspect of our lives, be it keeping our houses warm or suggesting us what to buy. With the continuous advancement in the field of AI, its integration in our lives is bound to increase more. A 2015 Tech Pro Research survey indicated that 24 percent of businesses across industries are currently using AI or had plans to do so within the year, no wonder it fortes across multiple aspects of our lives. The market for enterprise applications of AI is expected to surpass $30 billion by 2025, with a tremendous focus on better, faster, and more accurate ways to analyze big data for a variety of purposes. The impact of AI on life is although, undeniable, already.
Automation or computerisation are not hot words any more, almost all the organizations these days are in the second phase of development, in context of Information technology. We stepped out of the generation of Mainframes and Server rooms, and started talking about cloud at least since half a decade. Every business, Micro to Corporate, is already on cloud or looking forward to that in the next few years. Design & Development methodologies have now changed from heavily-documented to lightweight methodologies. It is very difficult to speculate about what new might come in future.
Today, the famous quote by Heraclitus ‘The only thing constant in this world is change’is well suited to the IT industry which is in continuous pursuit of innovation and change. With the beginning of year 2017, researchers are predicting a mammoth of trends which are most likely to take over and reshape lifestyle of millions by creating an intelligent, digitally enabled mesh of solutions, devices and people.
Sharing an interesting scenario of an acquaintance. John is obsessed about collecting promotional code as he is addicted to online shopping. The last thing he wants to do is to physically visit the store to buy anything. He is aware that e-retailers are tracking his online activities and are thus, aware of his shopping pattern. He also knows that his one click on any product in display will be creating a recommendation list by the retailer consisting of more products of similar type and that’s what makes his life easier. The challenge for retailers is to bring people like John into the store to drive in-store traffic besides not losing lose customers like him just because he is getting better offer from competitors. Later in this article, we will explore the way retailers are addressing this and how the same solution is applicable to almost every vertical.
The Cloud has seen a remarkable growth in the last few years and cloud adoption in India is happening at a rapid pace. If one follows the growth path of cloud in the country, the adoption of cloud services has seen a rise irrespective of the industry type and the size of business. Given its huge potential for different industries, all verticals say manufacturing, railways, banking, retail, education and healthcare are switching to cloud services for optimized reach and performance as well as for elasticity and scalability. Gartner thus predicts that by 2020, a corporate 'no-cloud' policy will be as rare as a 'no-internet' policy is today, which isn’t very difficult to believe considering the current scenario of cloud services growth.
Mohiuddin Khan Inamdar, Senior Solutions Architect at Xavient Information Systems
The risk of OSS contamination has grown increasingly high, especially as more software companies use open source software (OSS) to create proprietary software products, in order to beat the ever shortening time to market. In our effort to understand Open Source “License Contamination” in the simplest of forms, let’s consider an example of books. The government grants authors, a temporary monopoly of distribution of their books, which is called a copyright. That means, for the time that the book is copyrighted, nobody can create copies of the piece for distribution. A sort of similar logic applies to code as well. The source code is copyrighted by authors too and the author decides the rights to use this code. Contamination most often occurs when software developers combine OSS with their own proprietary code.
Big Data has moved beyond just a buzz word as businesses have started using Big Data technologies to generate more power out of data.
Sharing an interesting scenario of an acquaintance. John is obsessed about collecting promotional code as he is addicted to online shopping. The last thing he wants to do is to physically visit the store to buy anything. He is aware that e-retailers are tracking his online activities and are thus, aware of his shopping pattern. He also knows that his one click on any product in display will be creating a recommendation list by the retailer consisting of more products of similar type and that’s what makes his life easier. The challenge for retailers is to bring people like John into the store to drive in-store traffic beside snot losing lose customers like him just because he is getting better offer from competitors. Later in this article, we will explore the way retailers are addressing this and how the same solution is applicable to almost every vertical.
Workplace conflict is very common and it happens in all corners of the organization. There are very few offices where all the employees get along. Hence, conflict resolution is a necessary component of the workplace, and those in a leadership position must be skilled in conflict resolution techniques. When conflicts go unaddressed, they can have a negative impact on productivity and teamwork. It is important to address such issues in order to maintain a cordial environment at work. Clashes can be avoided if steps are taken early in a discussion to diffuse anger and facilitate communication, and it can be resolved by applying a series of thoughtfully applied steps.
Under the business partner model, HR professionals not only work with business leaders to draft strategies, but also focus and collaborate on how to implement those strategies. As business leaders closely coordinate with HR professionals, they are better attuned to the importance of talent in the organisation and this helps turn aspirations into actions, and strategic intent into business results.
Description - Organisations that involves its employees and gives them an opportunity to express their ideas and thoughts are often more productive. A happy employee is more dedicated and loyal to work, than an employee that is not admired and respected at work.
Mohiuddin Khan Inamdar, Senior Solutions Architect at Xavient Information Systems shares “Servers will always remain and even “Serverless” runs on Servers!! Serverless Computing simply adds another layer atop cloud, so that the developers no more have to worry about servers, not even about the virtual ones. Basically, going serverless allows the developers to shift their focus from the server level to their task level.
Equality, fairness and impartiality are a vital part of a successful organization. A workplace is a mix of various cultures, attitudes, perspectives, skills and ideas. Hence arises the need for appreciation and respect for difference. This difference is to be nurtured in a way that leads to motivation among employees and growth of the organization. To respect and balance this difference, it becomes inevitable to practice equality across the organization.
Wholesale & Distribution International | Oct 27, 2016
A snippet by Sushil K. Mishra, technical director of the retail IT practice at Xavient Information Systems, a leading, U.S.-based provider of IT services to Fortune 1000 companies in a variety of industries.
Skilled HR business partner helps internal clients find best solution with HR in an optimal way
The complexities of the HR industry are elusive in understanding to many, including top management, hiring managers and even employees. From administrating, policy writing, payroll processing, to recruiting and retaining, HR has its roots buried deeply in important processes in an organization.
Disasters- natural or man-made, can occur anytime. As IT systems are emerging as the backbone of maintenance for any organization, the importance of their upkeep has increased. Companies are slowly giving up on their manual processes and progressing towards software. This in turn increases the demand for data storage, its upkeep and recovery, without which, a company can face massive depreciation in finances, which can hamper its face value and trust.
The Cloud has seen a remarkable growth in the last few years and cloud adoption in India is happening at a rapid pace.
If one follows the growth path of cloud in the country, the adoption of cloud services has seen a rise irrespective of the industry type and the size of business. Given its huge potential for different industries, all verticals say manufacturing, railways, banking, retail, education and healthcare are switching to cloud services for optimized reach and performance as well as for elasticity and scalability. Gartner predicts that by 2020, a corporate ‘no-cloud’ policy will be as rare as a ‘no-internet’ policy is today, which isn’t very difficult to believe considering the current scenario of cloud services growth.
Automation is being projected as a threat to jobs, but some job profiles will indeed grow even in that era!
Diksha Gupta, TechGig.com
Ever since automation came into being, it has been a fear for many in the IT-ITes industry. Recent studies by Nasscom and McKinsey Global Institute accelerated the fear further by stating that like low-skill, low-wage jobs some high-skill, high-wage jobs too will succumb to the pressure of automation.
Noida (Uttar Pradesh), July 16 (ANI-Newsvoir): Xavient Information Systems, an IT consulting and software services company based out of Noida, Uttar Pradesh, has won three awards at the 11th Annual Network PG's 2016 IT World Awards.
It secured the Gold Winner in the 'Best IT Company of The Year (Services)' category; Silver Winner in the 'IT Project of The Year" category and Bronze Winner in the 'Best Deployment and Case Studies' category
Beena was in cloud nine when her boss handed her the promotion letter. She was expecting an elevation but not so fast. She was happy but equally aware of the huge responsibility that was coming with her new profile.
A Simi Valley IT service firm is expanding offices at home and abroad.
Xavient Information Systems, which had revenues of more than $150 million last year, will add 1,000 workers in India and 30 employees in Simi Valley this year as the firm expands its services into new fields because of changing technology.
Though they were both born in California and deal with electronic technology, Xavient Information Systems and SecureAuth are distinctly different companies.
The former is an information technology and software services hub that dabbles in business sectors from telecommunications and financial services to retail and healthcare. The latter is a security provider focused on improving authentication processes and protecting users’ identities.
Together, however, the two organizations serve as an example of how Fairfax County, and Northern Virginia in general, has emerged as a significant center for the technology industry on the U.S. Eastern seaboard.
During the last couple of weeks, Chitra has been really bogged down by the amount of office works she has been assigned to complete by her boss. Sitting late in office has become a norm rather than an exception.
Banks have an exuberant amount of data that keeps growing at a tremendous pace. From 2007 to 2015, Big Data analytics observed a rise in digital data from an approximate 281 Exabyte to almost 8000 Exabyte in the world. This overwhelming increase of digital information from around the world has motivated many international banking and financial services to adopt Big Data technologies. The banking sector in India however, is not as proactive in introducing this technology into their system yet.
Enterprise Mobility has emerged as the need of the hour with organizations that are looking to increasing businesses productivity, forging better customer relationship and making decisions faster. But the question is how much time before India picks this trend – Enterprise Mobility has emerged as a big business booster for enterprises of different sizes.
The Digital India Initiative is quite ambitious and aspirational. It is the dream project of the government to bring India to the global platform. This vision aims to transform our country into a digital economy with participation from citizens and businesses. This initiative will ensure that all government services and information are available anywhere, anytime, on any device that is easy-to-use, seamless, highly-available and secured as well. It seeks to lay emphasis on e-governance and transform India into a digitally empowered society.
The trend towards end-to-end solutions is jostling relationships between vendors and partners. Providing a complete set of quality solutions has risen up in a big way which has led to partnerships or alliances in distributor communities. Sometimes, one partnership breaks and another form which sends a ripple through the industry.
Headquartered in California, Xavient is an IT consulting firm that provides enterprise solutions and operational support services like customization, enhancement, OSS/BSS applications, infrastructure & security management and many others.
In a recent piece of news, the SC spoke in favour of the women workforce, stating that women have come a long way from being passive accepters of welfare schemes; they now act as active agents of change.
“Once again, no attention has been given to SEZ and IT sector units which are contributing a lot to the economic development of the country. MAT was imposed on SEZ units few years back which discouraged service sector exporters and particularly IT sector exporters to set up business inside SEZs and since then, every year, there has been expectations that it would be rolled back. In general, there is nothing for medium sized corporates and individuals in this budget and rather cost of services have been increased in form of increased service tax which is a major disappointment for all.” said Ashish Jain, Director - Finance, Xavient Information Systems."
The new financial year is about to get started and budget expectations of industrialists from the government has risen up,as compared to last year.Reasons could be for implementation of goods and services(GST) tax, supporting business for economic growth, manufacturing in India and other promises made by the government for supporting the economy and business expansions.
“All eyes are on the Budget 2016-17 this February. One of the very obvious expectation that is taking the rounds is initiated by Prime Minister’s idea of creating more jobs and we hear that the benefits to the employers would be in the form of tax exemption. Some reduction in corporate tax this year would be a welcome step by the industry. A detailed road map and greater funds allocation is anticipated for the Smart City Initiative. The hopes ride high for this year’s budget and we believe the focus to be on digital literacy, improved connectivity and access to technology. The Digital India initiative is something to look forward to and budget support in this regard is highly expected for encouraging more startups. And since we operate in the NSEZ, we definitely await the removal of MAT from the SEZ’s, that has been long due.”
In today’s world, talent is the most important asset that organisations have and it is increasingly becoming a competitive advantage. The workplace is undergoing a transformation with the evolving mindsets of the multi-generation workforce that functions in the market today. Due to changing nature of work and workforce, the industry is experiencing a shift from traditional performance assessment models.
It’s not the first time the world has come across the concept of Internet of Things (IoT), but yes the world was never before more closely associated with the idea of IoT, thanks to the all-pervading impact of the Internet as it enters every aspect of our activities, virtually. With Prime Minister Narendra Modi’s every programme having IoT as an essential element, the story has just started unfolding for India, write Nirmal Anshu Ranjan & Akanki Sharma of Elets News Network (ENN)
Technology marches ever forward. That's good news for firms seeking competitive traction. Here's how they plan to advance in 2016: • Push for progress. Three out of four executives expect their firms to increase their innovation budgets in the coming year. That's according to a Harris Poll of 300 executives at firms with $1 billion-plus revenue. The study, commissioned by...
The Internet of Things is ushering in a Jetson-like future in which almost every device is capable of connecting to the Internet and is redefining the way humans interact with their immediate environments. At the same time, the transition from closed networks to enterprise IT networks to the public Internet is accelerating at an alarming pace—and justly raising alarms about security.
Make in India, launched by Prime Minister Narendra Modi on 25 September 2014, is an initiative of the Government of India to encourage multinational as well as domestic companies to manufacture their products in India.
The new year is fast approaching, and much like the practice of making resolutions, it is time to look ahead for what the cable industry might see in 2016. One challenging area continues to be effectively responding to and competing with the disruptive transformation that has been going on around over-the-top (OTT) video services as well as the increasing number of Internet of Things (IoT) devices in the market.
We spoke with Bob Hallahan, vp of solutions architecture at Xavient Information Systems about challenges and opportunities as cable expands its OTT, IoT and big data efforts. The company provides IT solutions to 4 of the top 5 MSOs in the US as well as several OTT providers.
As more and more organizations are working towards leveraging the power of Internet of Things(IoT) for better business management, it also opens windows for threats which one needs to battle. Saif Ahmad, President and COO of Xavient Information Systems explains how to harness the potential of IoT by taking both its risks and opportunities into consideration.
Arshad Majeed, Executive Vice President , Global Delivery, Xavient Information Systems throws light on how enterprises are embracing technology to drive leadership through conversations that happen the social way!
Constructive feedback, both positive and negative is crucial to an employee’s development and performance. Deepika Pillai, Director-Human Resource, Xavient Information Systems, highlights the importance of timely and effective feedback for the employees and firm’s success.