Telecom Competency Highlights
At Xavient, we understand the pressure telecom operators are under to quickly launch new services that are thoroughly tested. We know the adverse impact this can have on your IT systems, and the challenges you face from the resultant rise in the cost of system and application maintenance. Click here to learn more how we help telcos address these challenges with our end-to-end IT application and infrastructure services that cover the entire IT lifecycle.
Xavient Offerings for Retail
Xavient's Offerings for Manufacturing
At Xavient, we understand the complexity of manufacturing industry, the common drivers across segments, and the challenges that arise due to intense pressure of reducing operational overheads and optimizing the existing supply chain. In order to help manufacturers address these challenges, we offer end to end IT-application and infrastructure services that cover the entire IT cycle. Click here to learn more.
Xavient's Mobile Center of Excellence
Mobility is fast emerging as a critical component of the enterprise application architecture as smart devices, next generation service provider networks and clouds enable rich and real time user experience. Download this brochure to know how Xavient can help on your mobility agenda.
Xavient's e-Commerce Center of Excellence
As retailers are opting multi-channel strategies to reach out to consumers, E-Commerce and online shopping portals have become hub of the internet market. Online shoppers and digital consumers are not just simply transacting, but they look for enhanced shopping experience that not only fulfill their needs, but provides easy, faster and hassle free online shopping. Click here to know more how Xavient helps retailers mobilizing their shopping floor.
Xavient’s portfolio of SAP Services
Xavient has helped enterprises spanning across Retail, Manufacturing, Telecom and other industry segments, create real value, gain significant efficiencies and achieved enhanced profitability. With more than 200 technical and functional SAP certified consultants with specialists in SCM, HCM, Finance, Logistics and cross modules, we have successfully completed enterprise wide global roll-outs for many industry players. Our partnership with SAP enables us leverage best practices and demonstrates the maturity of our systems, process, methodology and experience we bring to our experience.
Test Automation Services
Customer Service Application
Digital Asset Management
IPV4 to IPV6 Transition
Customer Service Troubleshooting Application
Client had an internal customer service troubleshooting application in place for assisting their Customer Service Representatives (CSRs) in effectively troubleshooting the customer’s technical concerns regarding the services. The application contained a knowledge base which was an informational source for the Technical Support CSRs to attain knowledge of how, what, when and where to take actions while assisting the customers for the resolution of their technical concerns.
Network Configuration Management
In a move towards a business world without borders, networking is the key to effective collaboration across geographical boundaries. To update and modernize technology and network environment, the client was looking for a solution which could help in identifying network service disruption, measure network utilization, monitor availability and performance, and automate network change and configuration management.
SOA Services Migration
To have efficiency, agility and productive enterprise, it is of vital importance to have loosely coupled IT infrastructure in place. Client had numerous, tightly coupled middleware solutions as a part of their business IT operations. Their code and functionalities were replicated in all the solutions, hence, this structure was hampering the overall client system performance. Additionally, high service interdependencies made the client’s entire system more vulnerable to errors and performance loss.
UI Development of Multi-channel POS Application
IT Service Desk Solution
Remote Infrastructure Management
Humanlike Personal Assistant
The dynamic and fast-paced environment of the client’s market resulted in unpredictable peaks and troughs of testing demand. On top of it, a complex customer care processes with repetitive support requests, which increased the effort and engagement of contact care representatives and lead to a long waiting queue.
Business Intelligence in Manufacturing
Manufacturers today are re-evaluating their operational models in order to meet increasing and dynamic demands of customers. With such conditions, the industry has finally recognized the potential of BI and has started to implement it for gaining competitive edge. This whitepaper focuses on challenges faced by the industry and attempts to understand solutions BI can offer.
Cloud for Retail
The retail industry in the past few years has been a witness to an exponential rise, a recessionary downfall and a subsequent comeback. The industry today is thriving and has been recording new heights and opening up new business avenues and channels. The growth of the industry however has been plagued by several challenges. This whitepaper attempts to clarify these challenges, predominantly the IT challenges, by offering an understanding of cloud computing, and the business benefits it can bring.
The Implications of BYOD in an Enterprise
This paper discusses the benefits and considerations associated with BYOD, its implications and how organizations can implement it effectively. This white paper is not meant to be comprehensive, but rather focus on key areas for consideration and examples of existing policies and best practices in addition to providing an overview of considerations for implementing BYOD.