The retail sector continues to reinvent itself as it stays current and matches ever increasing customer demands for efficient services and best prices. Retailers around the world now realize that sustainable competitive advantage will be gained only by a deep understanding of consumer demands and comprehensive supply chain planning and execution workflows. This has raised considerable challenges for the retail merchandizing business as retailers strive to achieve cost optimization with the best processes in place.

Leveraging extensive experience in this sector, Xavient offers focused solutions to retailers and helps them to achieve strategic business targets in a competitive market. In turn, retailers benefit from Xavient’s services in the following ways:

  • Our Retail Center of Excellence (CoE) tracks industry trends and develops reusable frameworks and business process blueprints to automate business processes;
  • We have built the most intuitive retail interfaces for some of the largest retail and telecommunications customers in the U.S.;
  • Our experts have built the largest cross-platform compatible sales agent mobile interfaces;
  • Our consumer focused technologies’ stack encapsulates the latest Web 2.0 stack thereby creating high touch, high performance and scalable architecture leading to Customer Stickiness;
  • Our Middleware/SOA, Testing and SAP services are the best-in-class;
  • Our Mobility practice has powered some of the most high demand, high touch entertainment/media/PPV content interfaces;
  • Our team is right sized to provide flexibility and scalability to the dynamic business needs of retailers.
Distribution strategy and value chain dynamics are becoming integrated with existing capabilities to drive business growth. By enabling the most trustworthy, efficient, and effective processes, Xavient helps retailers achieve higher service levels while reducing costs, thereby growing customer loyalty and brand strength.

Operating on minimal tolerances, the retail industry faces challenges similar to other industries. With a fast-paced society and rapid technological advancements, customers want new, different, and customized goods, without delay.

Xavient has developed expertise across the entire spectrum of challenges facing our retail customers including:

  • Improving supply chain efficiency
  • Streamlining store operations
  • Merchandising
  • Customer solutions
  • E-commerce lifecycle price management
  • Enterprise solutions
  • RFID
  • Product lifecycle management


For Xavient, customer centricity is of utmost importance. Our solutions are not just based on a “how to” analysis but also on a “why” analysis. In other words, if we inquire about why that customer has a certain need, it helps us better understand how to achieve the desired result. For us, the ultimate objective is to help our customers increase their revenue and productivity with retained cost and competitive advantage.

Our in-depth retail knowledge provides us the insight and project execution skill to offer customized solutions in the CRM e-business, CRM, SCM, Technology Infrastructure, ERP, Data Warehousing, Stores Operations Management, Retail Shrink Management, Retail Merchandising and Business Intelligence space.

Xavient offers the retail industry an end-to-end array of services, across the retail value chain, from vendor management planning to supply chain activities to store and multi-channel offerings. We cover a number of segments of the retail sector, as illustrated below: