President and Chief Operating Officer
With over 15 years of leadership experience in the IT industry, Saif directs all facets of Xavient’s global operations and growth strategy. He is the chief architect of Xavient’s operational excellence, profitability model and extremely successful customer engagements. He runs the international operations of Xavient’s United States and India offices. Saif has also been instrumental in driving sales and customer acquisition efforts for Xavient in the Hi-Tech and Telco domains.
As part of the TELUS International team, Saif looks forward to creating and delivering sought-after and differentiated customer experiences that are at the heart of business growth and market share gains.
Saif completed his Bachelor’s Degree in Computer Science from University of Delhi and prior to forming Xavient, he was with eMR technology ventures, where he served in the capacity of overall service delivery lead for their software division along with driving corporate strategy and business development. He has extensive experience across the software development lifecycle, account management, solution architecting, business process analysis and re-engineering in the Hi-tech and Telcom domain. His focus areas have been CRM, component-based OSS/BSS implementation frameworks, SCM, EAI, and Business Intelligence.