Order Management

  • An enterprise solution for CSRs that integrates sales, finance and fulfillment teams—improving order accuracy, eliminating billing errors, strengthening revenue recognition processes and driving fulfillment accuracy and efficiency.
  • Key Features :
    • Customer Cart for online orders
    • Order Modification/Cancellation and appointments rescheduling features
    • Integrated with third party API’s
    • Service /rate changes, upgrades, porting
    • User friendly UI & navigation
    • Product Catalog
    • Leads capture and update
  • Similar products in the market – Amdocs, Oracle etc
  • Benefits:
    • Simplify fulfillment from start to finish- Orchestrates the entire process from sales entry to delivering the right products
    • Rapidly deliver new offerings – Flexible tool simplifies configuration of complex offerings and bundles across customers, partners and geographies
    • Reduce costs while increasing collaboration – Multi-tenancy cuts costs by supporting all customers, partners and suppliers
    • Enable Up and Cross Selling for better sales conversion
    • Customizable (UI) framework to cater the need of organization