An enterprise solution for CSRs that integrates sales, finance and fulfillment teams—improving order accuracy, eliminating billing errors, strengthening revenue recognition processes and driving fulfillment accuracy and efficiency.
Key Features :
Customer Cart for online orders
Order Modification/Cancellation and appointments rescheduling features
Integrated with third party API’s
Service /rate changes, upgrades, porting
User friendly UI & navigation
Product Catalog
Leads capture and update
Similar products in the market – Amdocs, Oracle etc
Benefits:
Simplify fulfillment from start to finish- Orchestrates the entire process from sales entry to delivering the right products
Rapidly deliver new offerings – Flexible tool simplifies configuration of complex offerings and bundles across customers, partners and geographies
Reduce costs while increasing collaboration – Multi-tenancy cuts costs by supporting all customers, partners and suppliers
Enable Up and Cross Selling for better sales conversion
Customizable (UI) framework to cater the need of organization
